Privacy Policy - vipn.io

At vipn.io, your privacy is our highest priority. We are committed to providing a secure, transparent, and no-logs VPN service. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you use our Android VPN application ("Service").

1. No-Logs Policy

We do not collect or store any activity logs. This means:

• No browsing history
• No traffic destination
• No data content
• No DNS queries
• No connection timestamps
• No session duration
• No incoming or outgoing IP addresses

We design our systems to ensure that we cannot see or track what you do online.

2. Information We Collect

We collect only the minimum data necessary to operate and improve the Service.

2.1 Device Information

We collect:

• Device ID
• Device model and OS version
• App version
• Device platform

Purpose: optimize network performance, ensure compatibility, detect issues, and provide support.

2.2 IP Address (Non-Identifying Use Only)

We collect your IP address only for:

• Network performance optimization
• Load balancing
• Detecting service availability or failures

We never:

• Use it to track your identity
• Log it as part of VPN usage
• Share it with third parties

Your IP address is not stored permanently and is handled only for real-time operational purposes.

2.3 Payment & Subscription Information

When you purchase a subscription, Google Play Billing processes your payment.

We may receive:

• Transaction status
• Subscription type
• Renewal status

We do not store credit card numbers or full payment details.

Payment data is handled in accordance with Google Play's privacy and security standards.

2.4 Analytics & Crash Data

We use Firebase to collect:

• App crashes
• Performance metrics
• Basic usage analytics

This helps us improve app stability and troubleshoot errors.

Firebase data is non-identifying and does not include VPN activity or private traffic.

2.5 Connection Status

We may store:

• Last active timestamp
• Connection status (online/offline)

Purpose: manage your account, ensure service availability, and detect technical issues.

3. Permissions We Use

3.1 VPN Permission

Required to create a secure VPN tunnel.

We do not monitor or inspect your traffic inside the tunnel.

3.2 Network State

Used to:

• Detect internet availability
• Switch to the most optimal server
• Improve connection performance

We do not track your browsing or traffic beyond real-time connection status.

4. How We Use the Collected Information

We use data only to:

• Operate and maintain the VPN service
• Optimize speed and reliability
• Improve app performance
• Manage subscriptions
• Provide customer support
• Detect and fix crashes or errors

We do not use collected data to build profiles, track behavior, or sell information.

5. Data Sharing

We do not sell, trade, or rent your personal information.

We may share limited, non-sensitive information only with:

• Firebase (crash logs & performance analytics)
• Google Play Billing (subscription validation)

These third parties follow strict privacy and security practices.

No VPN activity or personal browsing data is ever shared.

6. Data Security

We implement industry-standard security measures, including:

• Encrypted communications
• Secure server infrastructure
• Access control and monitoring
• Regular security reviews

While no system is 100% foolproof, we work continuously to improve and maintain strong protections.

7. Children's Privacy

Our service is not intended for individuals under 13 years old.

We do not knowingly collect information from children.

8. International Users (GDPR Notice)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your data
• Request deletion
• Request correction
• Object to processing

Because we collect minimal data and no activity logs, these rights apply only to the limited information we hold (device ID, IP for optimization, crash logs, subscription status).

9. California Users (CCPA Notice)

We do not sell personal information.

California residents may request:

• A summary of collected data
• Deletion of stored personal data

Due to our no-logs design, the only removable data relates to device information and subscription details.

10. Data Retention

We retain data only as long as necessary:

• Device information: while account/app is active
• Crash logs (Firebase): per Firebase's limited retention schedule
• IP addresses: not stored permanently
• Subscription information: as required for verification and billing

Once data is no longer needed, it is securely deleted.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

support@vipn.io

12. Policy Changes

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date.

Continued use of the Service indicates acceptance of the updated policy.